Silicon Valley Chess Kids: Privacy Policy & Class Guidelines
1. Trial Class Information
Overview:
We’re excited to offer a free trial class to all new students. This allows you and your child to experience our classes before committing.
How to Sign Up:
- After completing the form, you will receive an email invitation with the class details.
- Simply fill out our registration form.
2. Class Guidelines
Flexible 10-Class Package
- Why Choose This: Great for busy families! This package offers flexibility, allowing you to use all 10 classes anytime within 3 months.
- Price: $350 for 1 child
- Discount: $300 for the 2nd child
Structured 10-Class Package
- Why Choose This: Ideal for structured learning, 10 classes for 12 weeks
- Price: $300 for 1 child
- Discount: $250 for the 2nd child
Drop-In Classes
- Why Choose This: Perfect for occasional attendance—join any class without a long-term commitment.
- Price: $40 per class for 1 child
- Discount: $35 for the 2nd child
- Confirmation Required: Please email us to confirm availability before each drop-in class.
3. Attendance and Refund Policy
Refund Policy:
Flexible 10-Class Package & Structured 10-Class Program:
- A full refund is available if canceled within the first 2 classes and the customer is not satisfied.
- Refunds are also available if canceled before 4 attended classes or within one month (whichever comes first). Refunds will be adjusted by deducting the cost of attended classes.
Drop-In Classes:
- No refunds for missed or canceled classes.
Attendance:
- We request a notification via email if your child cannot attend a class.
4. Behavior Expectations
- Respect for peers, teachers, and the learning environment is key.
- Disruptive behavior will result in disciplinary action, with a Three-Strikes Policy leading to possible removal from class.
5. Privacy Policy
What We Collect:
- Parent’s contact details (email, phone).
- Child’s name, age, and relevant details (e.g., experience level).
How We Use Your Information:
- To provide information on classes and events.
- To share promotional material, including photos/videos from classes (unless you opt-out).
- We do not share your information with third parties.
Data Retention:
- We only keep your data as long as necessary and delete it when no longer needed.
FAQ
What age groups do you teach?
- We teach kids aged 4-12, dividing them by skill level.
Can my child join mid-term?
- Yes! You can either join through the flexible package or drop-in options.
Are make-up classes available?
- Unfortunately, we do not offer make-up classes. However, with the Flexible 10-Class Package and Structured 10-class packages allow you to miss some classes
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